FAQ
1. What products do you offer?
We offer a wide range of products, including phone covers, smartwatches, earpods, and various phone accessories. All our products are designed to enhance your digital lifestyle with style and functionality.
2. How do I place an order?
To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information. Once your order is complete, you will receive a confirmation email.
3. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are secure and encrypted.
4. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number on our website or the carrier’s website to track your order.
5. What is your shipping policy?
We offer standard and expedited shipping options. For detailed information on shipping times and costs, please visit our [Shipping Policy](https://smuggygadgethouse.myshopify.com/pages/shipping-policy) page.
6. What is your return policy?
We offer a 30-day return policy on most items. For more details, please visit our (https://smuggygadgethouse.myshopify.com/pages/return-policy) page.
7. How do I return an item?
To return an item, please contact our customer service team at contactsmuggy@gmail.com with your order number and reason for the return. We will provide you with a Return Authorization Number (RAN) and instructions on how to return your item.
8. What if I receive a defective or damaged item?
If you receive a defective or damaged item, please contact us immediately at contactsmuggy@gmail.com with your order number and a description of the issue. We will arrange for a replacement or a refund.
9. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on the destination. Please check our [Shipping Policy](https://smuggygadgethouse.myshopify.com/pages/shipping-policy) for more information.
10. How can I contact customer service?
You can reach our customer service team via email at contactsmuggy@gmail.com. or by phone at +919109010203. We are here to assist you with any questions or concerns you may have.
11. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible at contactsmuggy@gmail.com. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, it cannot be canceled or modified.
12. Do you offer any warranties on your products?
Yes, many of our products come with a manufacturer’s warranty. Please refer to the product description for specific warranty information. If you have any questions about a warranty, please contact us.
13. How can I stay updated on new products and promotions?
You can stay updated by subscribing to our newsletter. Enter your email at the bottom of our homepage to receive updates on new products, special offers, and promotions.
14. Do you offer gift cards?
Yes, we offer gift cards in various denominations. Gift cards can be purchased on our website and are delivered via email.
15. What if I have a question that’s not listed here?
If you have any additional questions, please don’t hesitate to contact us at contactsmuggy@gmail.com. We’re here to help!