Shipping Policy
1. Shipping Locations
Smuggy Gadgate House ships to various locations worldwide. Please note that certain locations may have restrictions, and we may not be able to ship to some destinations.
2. Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. During peak periods, processing times may be extended.
3. Shipping Rates & Delivery Estimates
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-4 business days.
- Overnight Shipping: Delivery within 1 business day.
Shipping charges for your order will be calculated and displayed at checkout.
4. Order Tracking
Once your order is shipped, you will receive a shipment confirmation email containing your tracking number. You can track your order using the tracking number provided.
5. Customs, Duties, and Taxes
Smuggy Gadgate House is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Shipping to P.O. Boxes
We do not ship to P.O. boxes. Please provide a physical address during checkout.
7. Damages and Lost Items
Smuggy Gadgate House is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. International Shipping Policy
We offer international shipping to most countries. Shipping times and rates vary depending on the destination country. Please allow additional time for delivery during peak seasons or for orders placed from remote locations.
9. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
10. Contact Us
If you have any questions about your order or our shipping policy, please contact our customer service team at contactsmuggy@gmail.com.